CARF Accredited CARF Accredited · Confidential · St. Catharines, Ontario Call or text (289) 301-8852
Twelve Mile Recovery · Mental health

Private Mental Health Treatment in Ontario

Searching for private mental health facilities in Ontario usually starts the same way: someone is not okay, the public wait-lists are long, and the family wants somewhere real. If substance use is part of the picture — and it very often is — this is what residential care for both looks like, in two heritage houses in St. Catharines.

What this is

A Residence Where Mental Health Is Half the Work

Twelve Mile Recovery is a private, CARF-accredited residential program built on one clinical conviction: anxiety, depression, trauma and substance use so often feed each other that treating them separately is how recovery comes undone. Every stay here treats them together — trauma-informed one-to-one psychology, small-group therapy, and a team that includes psychologists, psychotherapists and nurses, with physician oversight once you are here.

What we are not is a psychiatric hospital, and this page will not pretend otherwise. We do not provide involuntary care, locked units or emergency psychiatric services. What we provide is six to twelve weeks of structured residential treatment for people whose mental health and substance use have become tangled together — with twenty-nine places across two houses, so nobody becomes a file number.

The honest answer

Are We the Right Place for You?

We are the right place when mental health struggles and substance use are feeding each other — which is most of the people who call us. We are the wrong place for a psychiatric emergency: if you or the person you love is in crisis or thinking about suicide, call 9-1-1 or Canada's Suicide Crisis Helpline at 9-8-8, right now, before anything on this page.

And if what you are facing is mental health alone, with no substance-use side to it, say exactly that on the phone. We will tell you honestly whether we are the right fit, and point you somewhere better if we are not. Nobody here is going to talk you into the wrong program.

  • Not a psychiatric hospital — no locked or involuntary care
  • In crisis: call 9-1-1, or 9-8-8 for the Suicide Crisis Helpline
  • Built for mental health and substance use together
  • A confidential first call, and an honest answer about fit
A quiet sitting room at Rodman Hall
Room to breathe

A nervous system settles in rooms like this one. The residence is arranged so there is somewhere quiet to go when a day gets heavy.

Questions people ask

Private Mental Health Care, Answered

Do you treat mental health on its own, without addiction?
Our program is built for people whose mental health and substance use are tangled together — that is where residential treatment here does its best work. If there is genuinely no substance-use side to what you are facing, tell us on the first call and we will say so honestly, and help point you toward care that fits. What we will not do is admit someone into the wrong program.
Is this a psychiatric hospital?
No. We are a private residential treatment program, not a hospital: no locked units, no involuntary admissions, no emergency psychiatric care. Our clinical team includes psychologists, psychotherapists and nurses with physician oversight, and stays are voluntary, structured and residential. In an emergency, 9-1-1 — or 9-8-8, Canada's Suicide Crisis Helpline — is the right call, not us.
Which mental health conditions do you work with?
Anxiety, depression, trauma and PTSD, mood disorders and stress-related conditions — treated together with substance use through coordinated, trauma-informed care rather than in isolation. Where medication is part of the plan, pharmacogenetic testing is included so prescribing starts from your genetics rather than trial and error.
How long is the program, and how private is it?
Residential stays run six, nine or twelve weeks depending on what you need, followed by six weeks of reintegration and then lifetime aftercare. Privacy is structural: twenty-nine places across two heritage houses in St. Catharines, a fully confidential first call, and no tours — clients live here, so video walkthroughs stand in for visits.

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